You can order from Northern Creek with complete confidence because we stand behind every item we sell. We strive for 100% happy & satisfied customers. If you encounter a problem please contact us. 507-381-4518.
We will work out a solution or immediately offer a replacement or a refund. Most items are covered under the manufactures warranty. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item etc.)
Large items once shipped cannot be canceled, if so you will be charged return shipping charges and it's not cheap! I apologize but it's the manufacture's policy. When we or the manufacture receives the item back in stock, we will refund you.